Qbook.io is a SaaS platform for digitizing and managing quality inspections dedicated to the supply chain.
It allows companies to centralize, automate, and optimize their quality control processes, from raw materials to finished products, including audits, laboratory tests, and collaboration with suppliers.
With Qbook.io, clients can achieve operational excellence with 50% time savings for field teams and 30% for office-based quality managers, thanks to a continuous improvement approach.
Qbook.io is intended for all companies (SMEs, mid-sized companies, large groups) that need to control the quality of their products, regardless of their industry.
The platform supports companies of 50, 200, 1000, or 3000 people and is particularly suited for:
Brands and distributors (fashion, luxury, textile, leather goods, jewelry, watchmaking)
Suppliers and manufacturers
Control offices and laboratories
Industrials
Qbook.io is specially designed for the following industries:
Qbook.io is available in French, English, Italian, Portuguese, and Chinese. Other languages can be added upon request to meet the needs of international companies.
Yes, it is possible to request a free demo. Qbook.io also offers the possibility to schedule a customized demo to discover the platform with your specific data (e.g., report templates, business processes, orders).
Yes, Qbook.io is compatible with modern browsers (latest versions of Chrome, Firefox, Edge, Safari).
Yes, Qbook.io is fully responsive and adapts to all types of screens (web, tablet, mobile).
Yes, this app allows you to take and edit photos, with the ability to annotate defects directly. It also integrates voice recognition for quick data entry. Thanks to its offline mode, users can download inspection files before going on-site, then automatically sync data upon returning to a covered area.
Result: a 50% time savings observed during inspections.
Qbook.io is specially designed for international companies. The platform is multilingual (5 languages available by default, with the option to add others upon request) and guarantees hosting in Europe, particularly in France, for full GDPR compliance. It facilitates multi-site and multi-actor collaboration, connecting brands, agents, suppliers, control offices, and laboratories. Thanks to real-time data synchronization, Qbook.io ensures smooth and effective coordination among all stakeholders.
Digitizing quality inspections with Qbook.io allows companies to save valuable time through the automation of reports and workflows, while improving their operational efficiency through instant data exchange with their service providers. This approach allows working in real-time to proactively solve problems with manufacturers, and to implement a continuous improvement process through data analysis. By optimizing the coordination of inspections, sharing technical files and measurement standards, as well as managing the acceptance or rejection of goods, Qbook.io helps reduce production rejects and customer returns, while strengthening overall quality.
Qbook.io solves challenges related to the coordination of inspections by simplifying the scheduling of appointments with manufacturers and control offices. The platform facilitates the exchange of upstream data, such as technical files and measurement standards, for optimal inspection preparation.
It also allows inspections to be carried out efficiently and, after these, to exchange with manufacturers regarding the acceptance or rejection of goods, as well as the actions to be implemented in case of problems detected during production.
Qbook.io differs from traditional quality software in several key aspects. Unlike these solutions, Qbook.io is a SaaS solution, 100% accessible online, without requiring local installation. It offers a native mobile application, specially optimized for field controllers, allowing them to work efficiently on-site. The platform adopts a collaborative approach, facilitating data sharing between brands, suppliers, and control offices. Finally, Qbook.io integrates advanced features such as voice recognition for quick report entry, as well as an offline mode that allows working without a connection, with automatic synchronization upon returning to a covered area.
Qbook.io allows a textile brand to manage its quality approach from end to end, from upstream inspections on fabrics (visits and laboratory tests) to final control at the end of production. The platform also covers inline control during production and the management of goods sorting in case of defects, thus ensuring early detection of non-compliance and a reduction in returns.
For a leather goods brand, Qbook.io allows comprehensive controls on raw materials, such as verifying the thickness of leather or laboratory tests to detect prohibited substances (e.g., chromium). The platform also facilitates inspections of finished products, whether handbags, small leather goods (wallets, pouches), leather shoes, or accessories (belts, etc.), while managing the natural defects of leather.
Qbook.io supports jewelry brands (mass-produced jewelry, accessible alloys such as 9K gold or 800 silver, semi-precious stones) and high jewelry (unique high-value pieces, exceptional materials such as platinum, diamonds, or emeralds) in tracking development and production phases. The platform allows control of business-specific features, such as weight, dimensions, and finishes, and ensures the traceability of materials (e.g., precious metals, GIA/HRD certified stones). It also automates reports for high-value-added products.
For watchmaking, Qbook.io allows precise inspections of components (movements, cases, bracelets) and finished watches. Technical specifications (weight, dimensions, etc.) are preloaded into the platform, thus ensuring quality control adapted to the strict requirements of the industry.
Qbook.io offers suppliers real-time tracking of their control results, allowing them to focus on points of improvement. Thanks to the self-control feature, suppliers can conduct their own quality inspections, which promotes a transparent and trusting relationship with their customers. The platform also enables smooth collaboration with brands and control offices.
An ERP is a business process management tool, particularly for managing orders placed with suppliers. Some ERPs integrate a quality module, but this is generally very limited. Qbook.io, on the other hand, is a QMS (Quality Management System) that offers multiple features to manage quality risks, continuously improve manufacturer performance, automate inspections and reports, and facilitate collaboration between brands, suppliers, and control offices.
Excel is an extremely flexible application for managing quality control schedules or serving as a format for reports. However, the consolidation of data and its exploitation remain manual operations and do not allow improving the company operational efficiency. Qbook.io, on the other hand, automates these processes, centralizes data in real-time, and offers collaborative, analytical, and mobile features for optimized quality management.
Qbook.io offers: A tool to schedule inspections (visual quality controls and laboratory tests), a collaboration module between manufacturers, clients, and control offices to organize inspection dates and share documents before and after the inspection, entry of inspection reports via a web or mobile application, artificial intelligence features to extract information from already established control reports in PDF format, KPIs and statistics on manufacturer performance, a module for managing quality alerts and continuous improvement actions.
Each company has its own account. It is possible to define company universes that group several entities (e.g., a control office with several sites in different countries). In each entity, users (brands, control offices, manufacturers) can be added. Thanks to visibility rules, these users collaborate with each other in a secure and organized manner.
The commercial process is as follows: 1. An initial conference call allows getting to know each other and precisely understanding the client needs. 2. A summary demo of the application is presented during this call. 3. At the end of this first contact, a quote can be established once the following information is provided: the number of desired licenses, the number of inspections carried out, the number of manufacturers the brand collaborates with.
To contact Qbook.io support, you can: Send an email to support@qbook.io, use the contact form available in the web application, open a ticket directly from the web application via a dedicated pop-up.
The preferred support channels are: Email (with the possibility of sending screenshots), Chat, Conference call, Phone.
Qbook.io support responds within 24 hours, regardless of your time zone.
Qbook.io offers support during Paris business hours, from 8 AM to 7 PM.
Yes, as part of a contract startup, Qbook.io provides: a sandbox platform for testing and training, the possibility to call on Qbook.io consultants to conduct this training, systematic onboarding for new teams (1 to 2 half-hour conference calls), presentations with screenshots to guide training.
Yes, online documentation is available in Qbook.io web application once the user is logged in. It is presented in the form of a knowledge base with articles and short videos.
Qbook.io does not have a community forum where users can post messages. However, Qbook.io has a user community with which it regularly exchanges to integrate desired features into the product roadmap.
An SCM (Supply Chain Management) is a supplier relationship management tool, primarily dedicated to placing purchase orders and managing the shipment of goods. Some SCMs offer a very basic quality module, which often simply involves posting a control report and giving a simple OK/NO. However, this type of tool does not allow: implementing a continuous improvement process, managing supplier risk, making the quality control process dynamic, achieving a return on investment in terms of time spent, cost, or performance. Qbook.io, on the other hand, is designed to optimize quality management and provide measurable added value in terms of efficiency and cost reduction.
Qbook.io deployment is designed to be quick. If no integration with an ERP is required, the platform can be operational in just two days. However, if an ERP integration is required, the timeline is slightly extended to five days. During this period, Qbook.io dedicates three half-days to business configuration, as well as two one-hour conference calls to manage ERP integration. The client must gather data from its quality reference system and validate the proposed configurations. A sandbox platform is also made available to allow teams to test and familiarize themselves with the tool before its final deployment.
No, it is not essential to have a dedicated IT team to use Qbook.io. The platform offers two levels of integration to suit your needs. You can opt for use without integration, where data is manually entered by users. If you prefer a light integration, Excel files allow direct import of orders, references, or inspection services. For more advanced integration via REST/JSON API or SFTP, collaboration with your internal IT teams may be necessary. The application is fully configurable via a preferences menu accessible in the user interface, meaning no technical skills are required for daily use.
User training is adapted to their role and level of involvement. For manufacturers and control offices, a half-hour to one-hour conference call is generally sufficient to master the platform essential features. For internal teams, such as quality managers or controllers, it is recommended to plan a half-day of training, as their scope often exceeds simple inspection report entry. Qbook.io provides a sandbox platform for users to practice and train under real conditions. Detailed presentations, including screenshots, are also provided to facilitate learning.
Yes, Qbook.io offers a personalized demonstration to discover the platform under the best conditions. During an initial exchange with a sales representative, a summary demo of the application is presented. To go further, it is possible to organize an advanced demonstration based on your own data, such as references, orders, batches, defect lists, or report formats. This advanced demonstration is prepared within a confidentiality agreement (NDA) framework to ensure information security.
If you already use a quality management system, Qbook.io facilitates data migration. All that is required is that your current tool offers an export function in Excel format for Qbook.io to re-import this data, such as inspection services or quality reference systems. This migration is supported by the Qbook.io team to ensure a smooth transition without information loss.
No technical prerequisites are required on the user side to use Qbook.io. The platform is accessible via modern web browsers (Chrome, Firefox, Edge, Safari) in their latest versions. A mobile application is also available on iOS and Android app stores. If you opt for ERP integration via API or SSO authentication setup, an exchange with your IT teams will be necessary to configure interfacing and set up your identification server.
Qbook.io offers great flexibility in configuration, directly accessible from the user interface. You can configure workflows according to your needs, adapt inspection report templates, define visibility rules between different users, and customize quality reference systems. This customization allows the platform to be adapted to your specific business processes without requiring advanced technical skills.
Qbook.io is designed to perfectly adapt to your internal processes. Thanks to its automation module, you can configure incoming or outgoing events from the platform to trigger specific actions based on your workflow. Multi-actor collaboration with customizable visibility rules allows smooth integration between brands, suppliers, and control offices. Available connectors such as APIs or Excel imports allow Qbook.io to synchronize with your other business tools like your ERP. Thus, the platform evolves with your company and adapts to your needs regardless of size and industry.
Qbook.io supports a wide range of inspections, tailored to the specific needs of each industry. The platform allows for visual quality controls as well as laboratory tests. For visual controls, it is possible to perform batch inspections (on a set of parts) or piece-by-piece (where each element is individually identified). Qbook.io also adapts to different trades by allowing inspections on finished products, accessories, fabrics, or components necessary for product manufacturing.
Yes, both the web and mobile applications of Qbook.io allow entering inspection reports from your smartphone. The mobile app is particularly optimized for field controllers.
Absolutely. Qbook.io allows the configuration of inline-type inspection reports, i.e., controls carried out during production. The platform also supports pre-production inspections (such as production start-up meetings), final controls (at the end of production), as well as pre-final inspections, which take place in a similar context to final inspections but when not all merchandise is ready yet. In each case, the collected data may vary, and action plans can be put in place following these inspections.
Yes, Qbook.io allows the configuration of final inspections and even pre-final inspections. A pre-final inspection takes place in the same context as a final inspection, but when the merchandise is not yet fully ready for control. The platform also handles situations where no production is ready to be inspected during the quality controller visit.
Yes, Qbook.io allows quality controls on raw materials. In the fashion sector, for example, it is possible to conduct fabric visits as well as laboratory controls (physical and chemical tests) on these materials. In the leather goods field, leather pieces can be inspected to measure their thickness at different points or to detect the presence of hazardous components, such as chromium.
Yes, Qbook.io offers different report formats, with or without checklists. The checklists are fully customizable: you can add photos as well as a textual description for each point to be checked, in order to precisely meet the needs of each inspection.
Yes, Qbook.io allows multiple quality reference systems to coexist within the same universe. For example, a company may have a division dedicated to fashion, another to jewelry, and another to watchmaking. For each division, it is possible to define a specific reference system, including a workflow, a product database, and a list of defects adapted to each entity.
Yes, both the mobile and web applications of Qbook.io allow integrating photos into inspection reports. The platform also offers an editing tool to modify these photos, add annotations, or adjust parameters such as contrast or brightness.
Yes, Qbook.io native mobile application, available on Apple and Android app stores, allows performing controls offline. The documents necessary for the inspection (such as technical files) are loaded in advance before entering the factory when the network is available. Once on-site, even in an uncovered area, the quality controller can enter the entire report and take photos. As soon as a connection is restored, all data is automatically synchronized, and the report is generated and sent directly from the mobile application.
Yes, Qbook.io offers two report generation modes. In the first mode, the report is entered via the web or mobile application, then automatically generated in PDF format once completed. In the second mode, which uses artificial intelligence, Qbook.io can extract data from control reports already established in PDF format by external quality control offices. This data is then integrated into Qbook.io database to produce KPIs on supplier performance.
Qbook.io allows tracking the progress of inspections through different statuses that indicate, for example, if an inspection is reserved for a given date. Although data is saved in real time, the control report is only available once the technician has completed the quality control or the control office manager has validated the report to make it available to the client.
Qbook.io can, upon request, prove that photos were indeed taken from the application. It is also possible to retrieve the GPS coordinates associated with these photos, thus offering complete and secure traceability of visual evidence collected during inspections.
Yes, Qbook.io allows comparing the results of multiple inspections conducted at the same supplier. Thanks to data collection and analysis, statistics are generated for each supplier. It is thus possible to compare the performance of one supplier with that of others in the same industry over a given period, in order to identify trends or areas for improvement.
Yes, Qbook.io fully supports AQL (Acceptable Quality Level) standards. The platform allows configuring all parameters related to AQL, such as control level, defect severity (critical, major, minor), and acceptable defect percentages for each category. Levels S-1, S-2, S-3, etc., are also managed. Thanks to these configurations, Qbook.io can automatically calculate the quantities to control in a given shipment based on applied AQL rules.
With Qbook.io, it is possible to configure a sampling plan adapted to your needs. The platform supports different control percentages, from 100% control to partial control, such as 30% of presented parts. You can also define different AQL levels, which will then be used by Qbook.io risk analysis module to determine the samples to take and the thresholds to respect.
Acceptance thresholds, as defined by ISO 2859 standard, are calculated automatically based on standardized parameters and cannot be manually modified. However, Qbook.io allows defining different AQL levels with distinct parameters. Depending on these parameters, the acceptance threshold will vary automatically, offering flexibility in the application of standards while respecting current standards.
Qbook.io offers several defect management modes. During configuration, defects can be classified as critical, major, or minor according to the company needs. When a quality controller identifies a defect, they indicate in the report the number of affected parts and their classification. Additionally, Qbook.io supports a demerit point operating mode, where rather than classifying defects in traditional categories, the client can configure a custom scale (e.g., 0 to 5). In this system, each defect is assigned a weight, and the higher the weight, the more serious the defect is considered.
Yes, Qbook.io allows tracking defect rates by product through its dashboards and KPIs. Users can analyze these rates by inspection, by product reference, or even for all products combined. This feature provides a clear and detailed view of quality performance, product by product.
Absolutely. Qbook.io allows tracking defect rates by factory, either punctually or over a defined period. This analysis helps identify factories with recurrent problems and implement targeted corrective actions.
Qbook.io provides a dedicated KPI report that lists defects month by month. Thanks to this visualization, it is easy to identify recurrent defects and take measures to correct them. This monitoring allows proactive action on the most frequent quality problems.
Yes, Qbook.io KPIs allow in-depth analysis of quality trends. You can study results by supplier, based on their subcontracting factories, over a defined time scale, and even by reference or concerned product. This analysis helps detect evolutions, whether positive or negative, and adjust quality strategies accordingly.
Qbook.io evaluates suppliers based on their quality results. Quality controllers, whether internal to brands, external (control offices), or even from suppliers themselves, conduct inspections mainly on finished products. Qbook.io collects data from these inspections, notably control report results and acceptance/rejection decisions made by clients after analysis. This information is then used to generate statistics on supplier performance, enabling objective and transparent evaluation.
Yes, Qbook.io automatically calculates a supplier score based on inspection report acceptance rates. This score reflects the overall quality of the suppliers production and allows brands to make informed decisions for future collaborations.
Yes, Qbook.io allows segmenting suppliers by assigning them labels (e.g., green, orange, red, black) based on their risk level. This classification is dynamic and can be used to automatically adapt AQL levels during future inspections, thanks to the platforms automation module. Thus, high-risk suppliers can undergo stricter controls, while low-risk ones benefit from simplified processes.
Qbook.io offers a set of KPIs and dashboards dedicated to tracking supplier performance. These tools allow not only analyzing inspection results (acceptance rates, defects, measurements) but also identifying recurrent issues (e.g., defect types, measurement deviations). Each criterion can be tracked over time, offering a longitudinal view of performance and facilitating the implementation of corrective or preventive actions.
Yes, Qbook.io offers personalized access to each user type with adapted visibility rules. Suppliers (manufacturers, subcontractors, agents) have their own dedicated portal where they can consult relevant data, such as inspection reports, quality KPIs, or actions to be taken. This approach ensures that each actor only sees relevant and authorized information while promoting transparency and collaboration.
Yes, Qbook.io allows suppliers to perform self-inspections directly on the platform. A brand can thus ask a manufacturer to conduct its own quality controls in addition to external inspections. This enriches available data to more finely analyze supplier risk and encourage a continuous improvement approach. Additionally, a supplier can subscribe to its own Qbook.io subscription to organize its quality controls autonomously, whether for a single brand or for all its clients.
Yes, Qbook.io offers comparative dashboards that allow analyzing the performance of multiple suppliers over a given period. These tools also allow tracking their evolution over time, facilitating the identification of the best partners and improvement areas for others. This feature is particularly useful for brands working with an extensive network of suppliers.
Qbook.io provides a dedicated page for listing and managing non-conformities. A non-conformity can come from different sources, such as a customer return, a ticket entered by a store, or reception of production in warehouse. For each non-conformity, it is possible to create a detailed sheet including a problem description, photos, association with a product reference, SKU, or serial number, as well as a criticality level (minor, major, or critical). Once recorded, these non-conformities are made available to concerned suppliers and integrated into KPIs for transparent and collaborative tracking.
In Qbook.io, a CAPA (Corrective and Preventive Action) is managed as a structured action plan. You can create actions of three types: Containment to contain an identified problem and limit its immediate impact, Corrective to correct the root cause of the problem, Preventive to prevent the problem from recurring in the future. Each action can be assigned to internal people or suppliers, with the possibility of adding a detailed description, photos, allocated resources, as well as start and deadline dates. An estimated cost can also be associated with each action for financial tracking.
Yes, Qbook.io integrates a dedicated sheet based on the 8D matrix (Eight Disciplines), a structured tool for solving complex problems. This sheet allows to: Form a multidisciplinary team, Precisely describe the problem (linked to a non-conformity, for example), Implement containment, corrective, and preventive actions, Determine root causes through in-depth analysis (e.g., Ishikawa diagram, 5 Whys), Evaluate the effectiveness of actions taken and the level of satisfaction of teams regarding problem resolution.
Qbook.io offers a wide range of reports and dashboards to meet all your analysis needs. You can find summary reports by supplier, by factory, or by reference, as well as detailed reports on inspection results. The platform also provides KPI dashboards on defect rates, acceptance rates, and supplier performance trends.
Yes, Qbook.io allows extensive customization of reports. You can choose which data to display, configure the layout, add your company logo, and even create custom templates for specific needs. This customization is done directly from the user interface, without requiring technical skills.
Yes, all Qbook.io reports can be exported in PDF format. Some reports can also be exported in Excel format for further analysis. This allows you to share reports with stakeholders who do not have access to the platform and to perform additional analysis using your preferred tools.
Qbook.io provides a comprehensive set of KPIs covering all aspects of quality management: acceptance rates, defect rates by type and severity, average resolution time for non-conformities, supplier performance scores, inspection frequency, and much more. These KPIs are updated in real time and can be filtered by period, supplier, factory, or product reference.
Yes, in addition to the standard KPIs, Qbook.io allows you to create custom KPIs tailored to your specific needs. You can define your own calculation formulas based on the data available in the platform. These custom KPIs can then be integrated into your dashboards for regular monitoring.
Yes, Qbook.io allows setting up automatic alerts based on defined thresholds for your KPIs. For example, you can receive an alert when a suppliers defect rate exceeds a certain threshold or when the average resolution time for non-conformities increases. These alerts can be sent by email and can be configured to be sent to specific people or teams.
Yes, all Qbook.io KPIs are tracked over time. You can view the evolution of each KPI through interactive graphs that allow you to visualize trends, identify improvements or degradations, and compare different periods. This historical tracking helps you make informed decisions based on concrete data.
Yes, Qbook.io allows comparing KPIs between different suppliers, factories, or product references. The comparative dashboards make it easy to identify the best performers and those needing improvement. You can also compare your performance with industry benchmarks, when available.
Yes, Qbook.io reports can be shared with external stakeholders. You can generate a shareable link or export the report in PDF or Excel format and send it by email. For sensitive information, you can also configure access permissions to ensure that only authorized people can view certain reports.
Yes, Qbook.io ensures complete traceability of all quality data. Every action, inspection, report, and decision is recorded with a timestamp, user identification, and detailed information. This allows full reconstruction of the history of any product, inspection, or quality decision.
Qbook.io provides complete product traceability through unique identifiers (SKU, serial number, batch number, etc.). Each product is linked to its inspection history, quality results, and any non-conformities or corrective actions. This allows tracking the quality journey of each product from raw material to final delivery.
Yes, Qbook.io allows tracing the complete history of each inspection. You can see who performed the inspection, when it was done, what were the results, what defects were found, and what decisions were made. This traceability is essential for quality audits and continuous improvement.
Yes, Qbook.io is designed to support compliance with various industry regulations and standards. The platform helps implement quality management systems compliant with ISO standards (ISO 9001, ISO 2859, etc.), industry-specific regulations, and customer requirements. Traceability and documentation features facilitate compliance audits.
Qbook.io ensures secure and durable retention of all quality documents. Inspection reports, certificates, test results, and other quality documents are stored in the cloud with backup and versioning. The retention period can be configured according to your needs and regulatory requirements.
Yes, Qbook.io can generate specific audit reports that provide a comprehensive view of your quality management system. These reports include information on inspection processes, non-conformity management, CAPA implementation, supplier performance, and much more. They are particularly useful for internal audits or certification audits.
Yes, Qbook.io allows tracking all changes to quality standards and reference systems. Each modification is recorded with the date, user, and details of the change. This tracking ensures transparency and allows understanding the evolution of your quality requirements over time.
Yes, Qbook.io can integrate with most ERP systems on the market. The integration can be done through various methods: API (REST/JSON), SFTP file transfer, or direct database connection. This integration allows automatic synchronization of data such as orders, product references, suppliers, and inspection results.
Qbook.io offers several integration methods to adapt to your IT infrastructure: REST/JSON API for real-time data exchange, SFTP for secure file transfer, Excel import/export for simple data exchange, and direct connection for some ERP systems. Our technical team can help you choose the best method for your needs.
The integration duration depends on the chosen method and the complexity of your existing system. A simple API integration can be implemented in a few days, while a more complex integration involving multiple data flows may take several weeks. Our team accompanies you throughout the process to ensure smooth and efficient integration.
Qbook.io can synchronize a wide range of data with your other systems: product references and their characteristics, supplier information, orders and delivery notes, inspection results and reports, quality standards and reference systems, non-conformities and CAPAs, and user accounts. Synchronization can be configured to be bidirectional or unidirectional according to your needs.
Yes, Qbook.io is designed to be compatible with other quality management tools. We can set up integrations with laboratory management systems, statistical analysis tools, or other specialized quality software. This allows you to leverage your existing investments while benefiting from Qbook.io specific features.
Yes, Qbook.io provides a public REST/JSON API that allows you to integrate Qbook.io with your other systems. The API is well documented and covers all main functionalities of the platform. It allows you to retrieve data, create or update records, and trigger actions in Qbook.io from external applications.
Yes, in addition to standard integration methods, Qbook.io allows developing custom integrations tailored to your specific needs. Our technical team can work with your IT department to create solutions that perfectly match your business processes and IT architecture.
To implement an API integration, you need to have: a modern web server capable of making HTTPS requests, an API key provided by Qbook.io, basic knowledge of REST/JSON API concepts, and potentially the support of your IT team for configuration and testing. Our technical team provides complete documentation and support throughout the implementation process.
Qbook.io data is hosted in Europe, particularly in France, on secure servers that meet the highest security and reliability standards. This hosting ensures full compliance with GDPR and other European data protection regulations.
Qbook.io implements multiple security measures to protect your data: encryption of all data in transit (HTTPS) and at rest, regular security audits, intrusion detection systems, access controls with strong authentication, regular backups, and data redundancy. These measures ensure the confidentiality, integrity, and availability of your data.
Yes, Qbook.io is fully GDPR compliant. We implement all necessary technical and organizational measures to ensure the protection of personal data. This includes data minimization, purpose limitation, access controls, right to be forgotten, data portability, and more. Our hosting in Europe guarantees that all data processing complies with European regulations.
Access to your data in Qbook.io is strictly controlled. Only authorized users from your organization can access the data, according to the visibility rules you define. Qbook.io staff can only access your data for support purposes, under strict protocols and with your explicit consent. All access is logged and auditable.
Yes, Qbook.io offers a granular permission management system. You can define user roles with specific permissions for each feature of the platform. It is possible to create custom roles, define access by entity or universe, and configure visibility rules between different users. This allows you to precisely control who can see and do what within the platform.
Yes, all data in Qbook.io is encrypted. Data in transit between your browser or mobile app and our servers is encrypted using TLS/HTTPS. Data at rest on our servers is also encrypted using industry-standard encryption algorithms. This ensures that your data remains protected at all times.
If you cancel your Qbook.io subscription, you can export all your data in PDF or Excel format before the subscription ends. After cancellation, your data is retained for a limited period (typically 30 days) to allow you to export any remaining data or reactivate your subscription. After this period, your data is securely and permanently deleted from our servers.
Qbook.io stands out in the quality management market through its comprehensive approach that combines technology, collaboration, and business expertise. Unlike traditional solutions that focus only on a specific aspect of quality, Qbook.io offers a complete platform that covers the entire quality process, from inspection planning to continuous improvement, including data analysis and stakeholder collaboration.
Qbook.io innovates through several unique features: a native mobile application specially optimized for field controllers, artificial intelligence for automatic data extraction from PDF reports, a collaborative approach that connects all supply chain actors, advanced automation for workflows and alerts, and comprehensive analytics for data-driven decision making.
Qbook.io implements a structured continuous improvement approach based on the PDCA cycle (Plan, Do, Check, Act). The platform facilitates each phase of the cycle: planning through inspection scheduling and reference system configuration, execution through field data collection, verification through KPI analysis and non-conformity management, and action through CAPA implementation and performance tracking.
Qbook.io helps reduce costs in several ways: by automating manual processes (saving time and reducing human error), by improving first-time quality (reducing rework and scrap), by optimizing inspection processes (reducing inspection time and travel costs), and by providing better data for decision making (reducing risk and improving efficiency). Studies show that Qbook.io users can achieve time savings of 50% for field teams and 30% for office-based quality managers.
Qbook.io vision is to make quality management more intelligent, connected, and predictive. We believe that the future of quality lies in the digitalization of processes, real-time data sharing, predictive analytics using artificial intelligence, and seamless collaboration between all supply chain actors. Our roadmap includes further development of AI capabilities, enhanced mobile features, deeper integrations with other business systems, and expansion of our collaborative network.
Qbook.io stays ahead of industry trends through continuous market research, close collaboration with our clients, participation in industry events and standards development, and a dedicated R&D team. We regularly update our platform with new features that address emerging challenges in quality management, such as increasing regulatory requirements, growing complexity of supply chains, and the need for more sustainability in production processes.
Yes, Qbook.io actively involves its clients in product development. We regularly collect feedback, organize user groups, and conduct beta testing for new features. Our user community plays a crucial role in shaping our roadmap and ensuring that our platform continues to meet the evolving needs of the quality management industry.